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Contact - Reservations - Policies » Resort Spa

Welcome to the Details & Contact Page

Details & Contact

Reservations, policies and contact information

The Spa at The Grand Del Mar
5300 Grand Del Mar Court
San Diego, CA 92130

Reservations: 858.314.2020 

For groups of six or more, please email spareservations@thegranddelmar.com or contact our Spa Group Coordinator at 858.314.2025.
Spa Reservations
Spa treatments are available to guests age 18 and over. We encourage you to book spa appointments at the same time you reserve your guestroom. Please be sure to inform the reservation agent of any medical conditions or other special needs that require our attention so we may ensure your experience is a pleasant one.
Spa Hours
September – June
Sunday – Thursday, 9:00 am – 7:00 pm
Friday – Saturday, 9:00 am – 8:00 pm

July – August
Sunday – Tuesday, 9:00 am – 7:00 pm
Wednesday – Saturday, 9:00 am – 8:00 pm

Spa appointments are available beginning promptly at 9:00 am and until 75 minutes before closing.
 
Haim Salon Hours
Monday – Friday, 10:00 am – 7:00 pm 
Saturday – Sunday, 10:00 am – 6:00 pm
 
Spa Boutique Hours 
Open daily, during regular spa hours
Touring The Spa
To respect the privacy of our guests receiving services, we provide tours of the spa amenities to individuals by advanced reservation only and not during business hours. Please call 858.314.2020 to arrange a tour.
Gratuity & Service Fee
For your convenience, a 20% service charge will be automatically added to all services and packages. This service fee is allocated to the spa staff members who serve you for your duration at The Spa. Please feel free to make an adjustment based on the service that you experienced.
Cancellation/Rescheduling Policy
We request cancellation notification by 4:00 pm. the day prior to a scheduled appointment. 50% of the value of the service will be charged for rescheduling or cancellations made after 4:00 pm. No-show appointments will be charged the full value of the service, plus the gratuity and service fee.
Arrival
We invite you to arrive 30 minutes prior to your scheduled spa service so that you can relax in our vitality whirlpool, steam, sauna and showers, and prepare for your treatment. To ensure that all guests receive their full treatment, late arrivals will end at the scheduled time.
Spa Attire
Complimentary use of spa robes, slippers and lockers is provided for all spa guests. Our staff is professionally trained in proper draping designed to ensure modesty and comfort throughout the treatments. While many of our guests prefer to fully undress for their treatments, guests may opt to wear undergarments and disposable undergarments are also available upon request. The Spa provides a luxurious array of personal care products for your complimentary use. A bathing suit is recommended for our whirlpool, sauna and steam treatments.
Considerations/Valuables
To preserve our tranquil environment, The Spa is a cellular-phone-free, pager-free, alcohol-free and smoke-free environment. Please do not bring jewelry or other valuables to The Spa. If you are a guest of the resort, we ask you to leave your valuables in your in-room safe. Unfortunately, we are not responsible for valuables that are lost or left at The Spa.
Spa Facility Use
Spa guests must be age 18 or older. Spa facility use includes sauna, steam room, lockers, locker room amenities and relaxation lounge, and is complimentary for all spa treatment guests the day of a service of one hour or more. Without a scheduled treatment, resort guests may enjoy the facility for an access fee of $25 per day; based on availability.

Complimentary Spa Amenities

Available exclusively with a scheduled spa treatment; spa guests must be age 18 and older.

  • Access to the adults-only Relaxation Pool
  • Fitness Center use
  • Fitness classes
    (classes vary per day)
  • 2 hours of Explorer’s Club use for one
    (ages 5—12)

  • Valet parking
  • Wet and dry saunas
  • Indoor whirlpools
  • Separate men’s and women’s Relaxation Lounges with fireplaces  

  • Plush bathrobes and slippers
  • Signature hot teas, seasonal muffins and handcrafted chocolates
  • All-natural spa products